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Einleitung

The Canon Selphy CP910 is used to print pictures from a camera and WiFi connection. For information regarding troubleshooting issues with the Canon Selphy CP910, go to Canon Selphy CP910 Troubleshooting.

A new ink cartridge will be necessary to replace the old ink cartridge from the Canon Selphy CP910. Click here to purchase a new ink cartridge through Canon's website.

  1. Open the door to the ink cartridge located on the right-hand side of the printer. Open the door to the ink cartridge located on the right-hand side of the printer. Open the door to the ink cartridge located on the right-hand side of the printer.
    • Open the door to the ink cartridge located on the right-hand side of the printer.

  2. Lift the brown "eject" button up with your finger. Use two fingers to pull out device. Use two fingers to pull out device.
    • Lift the brown "eject" button up with your finger.

    • Use two fingers to pull out device.

  3. Pull out the empty ink cartridge and exchange it with a new one. Pull out the empty ink cartridge and exchange it with a new one.
    • Pull out the empty ink cartridge and exchange it with a new one.

  4. Push in new ink cartridge and close the lid. Push in new ink cartridge and close the lid.
    • Push in new ink cartridge and close the lid.

    What if the cartridge is still functioning before malfunctioning, not as finished catridge but needed firmness.

    Afolake Ojoye - Antwort

    My printer ask for replace ink catridge, which I did and it still tells me that the ink catridge ( which is new ) still needs a catridge

    Paul Soo - Antwort

Abschluss

To reassemble your device, follow these instructions in reverse order.

2 weitere Nutzer haben diese Anleitung absolviert.

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Mitglied seit: 01.02.2016

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UW Tacoma, Team 1-6, Rose Winter 2016 Mitglied von UW Tacoma, Team 1-6, Rose Winter 2016

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5 Anleitungen geschrieben

My cp910 keep prompting ink cassette is empty even though I have inserted new ink cassette. I tried two new ink cassette, same error msg.

whooshbe - Antwort

me too! i have the same problem

David Divinagracia -

I have the same problem with my CP910???

Willy Vandeputte - Antwort

I’ve inserted a new ink cartridge but now the printer won’t pick up the print paper to print the picture! I keep getting the same error message saying “no paper or cassette incorrectly inserted! Now, the new ink cartridge won’t eject either! HELP!

Daniel Simmons - Antwort

I have the same problem. Any solution?

pamela - Antwort

My ink catridge was tear apart. Should I replace it with the new one? Please help me. I want to use it as soon as possible.

Dell Dilz - Antwort

Same problema, ink cartridges empty

Rudy Lynggo - Antwort

Same problema, ink cartridges is empty.

I've insert new

Rudy Lynggo - Antwort

Any solutions??? me too, it keeps telling me busy, paper sounds like loading, then says to replace ink. I JUST DID, three times

Angela - Antwort

so many user complaining the same problem but no 1 from canon could help? come on

angel82lim - Antwort

Has anyone found a resolution for this? Having the same challenges

Roxann - Antwort

Seems like a major design flaw. I have had the same issue with two different Selphy's. Called Canon support and they just told me it was dead and I needed a new one. They said if it was under warranty I could get it fixed for free. I've only used this for less than 100 sheets of paper in the past 2 years and it's out of warranty so I lose. They did offer to let me have a replacement at a reduced price. When they told me the reduced price I realized it was $20 cheaper at B&H. They then offered to match B and H price. so they really is no reduced-price they're just trying to sell you another printer. I find that very sad from a big company like Canon to not support this. And I do believe this is a widespread issue and they are really not taking responsibility nor fixing it.

George K - Antwort

We should do a survey and see how many of us have this problem and make some kind of a formal complaint to Canon to get it fixed

George K - Antwort

canon selphy cp900 ink cassette is empty error

Christian Halago - Antwort

I have the same problem after trying 2 new cartridges. Bad product. Zach

ZACH De Beer - Antwort

im facing the same problem, changed 2 new ink cartridges so far and still getting the same “epmty ink” error !! thats so frustrating !

Fatima Kadi - Antwort

I keep getting an error message saying “Ink Cassette is Empty” when I have just inserted a brand new Canon cassette. I spent over $80.00 in ink thinking it was just a bad cassette. Canon needs to address this issue.

ktbakerfb - Antwort

I also called canon service but they will charge you half of the new machine cost for issue checking only. If you have to replace some parts, they will charge you the repairing cost. They don’t want to share any information what the root cause is. They just ask you to take machine to them for repair. I did disassemble the machine but cannot find anything wrong.

chunnan_hu - Antwort

Someone found the solution and I tried it and it can fix this problem. Printer still indicate low ink?

chunnan_hu - Antwort

I was printing and I ran out of ink I replaced the cartridge and now it won’t print. No error message nothing, the screen comes on it just doesn’t do anything. Can anyone help?

Kathleen Palmer - Antwort

Check out the repair that covers the gear on the end of the motor shaft. Frequently falls off. Needs gluing on!

Phil - Antwort

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