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    • Perform an automated self-clean by holding down the power button.

    • While the power button is held, press the button with the large red 'X' three times then press the button with the yellow, blue, and pink rim eight times.

    • Release the power button. A single sheet of paper should be fed through the printer.

    • Wait until the paper is completely through the printer before removing it.

  1. How to Clean the Rollers on an HP Deskjet 2624: Schritt 2, Bild 1 von 1
    • Once the automated is complete, attempt to print again.

    • If the paper jam persists, the rollers must be manually cleaned.

    • Begin by turning off and unplugging the printer.

  2. How to Clean the Rollers on an HP Deskjet 2624: Schritt 3, Bild 1 von 2 How to Clean the Rollers on an HP Deskjet 2624: Schritt 3, Bild 2 von 2
    • To access the rollers, remove all the paper in the feeding tray.

    • Lift the clear plastic flap on the top of the printer and look down the feeding section.

  3. How to Clean the Rollers on an HP Deskjet 2624: Schritt 4, Bild 1 von 2 How to Clean the Rollers on an HP Deskjet 2624: Schritt 4, Bild 2 von 2
    • Take a lightly dampened cotton swab and apply it to the grey segments of the rollers.

    • Rotate the rollers to completely clean the grey segments

Abschluss

Wait approximately 10 minutes for the rollers to dry completely.

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