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How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher'

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Einführungsvideo

  1. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Malfunction: Schritt 1, Bild 1 von 1
    • The phone keeps sending messages: ‘move iPhone a little lower/higher’ during the setting up process of Face ID.

  2. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Test The Flood Illuminator: Schritt 2, Bild 1 von 2 How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Test The Flood Illuminator: Schritt 2, Bild 2 von 2
    • Based on REWA exclusive repair tricks, let’s start with the Flood Illuminator.

    • In our daily repair work, we can test the Proximity Sensor and the Ambient Light Sensor to confirm whether the Flood Illuminator is working normally.

    • Let’s make a phone call to confirm whether the Proximity Sensor is working. The Proximity Sensor works normally.

  3. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Test The Flood Illuminator: Schritt 3, Bild 1 von 1
    • Next, test the Ambient Light Sensor. The Ambient Light Sensor is also working normally.

    • Judging by this, the Face ID failure is not caused by Flood Illuminator.

  4. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Test The Front Camera Parts: Schritt 4, Bild 1 von 1
    • Let’s move on to the next step of Face ID troubleshooting – test the front camera parts.

    • Open the camera app and swipe to Portrait Mode. The background is not blurred, which is abnormal.

  5. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', Observe The Dot Projector: Schritt 5, Bild 1 von 1
    • At the Portrait Mode, there is no flashing red light from the Dot Projector.

    • We can confirm now that the Dot Projector has malfunctioned.

    • This is the fault and the problem cannot be fixed.

  6. How to Fix iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher', REWA Exclusive Repair Tips: Schritt 6, Bild 1 von 1
    • The three parts ( infrared camera, flood illuminator and dot projector) are paired to the phone. Damage of any one of them can cause Face ID failure and such an issue is irreparable.

Abschluss

Right now, Face ID failure has become a common problem in our daily repair work. Whether the problem you are dealing with can be repaired or not is really an important thing for repair technicians. Don’t worry! REWA exclusive repair tricks on Face ID troubleshooting can be a great reference for repair technicians to find out faulty positions and improve repair efficiency.

24 weitere Nutzer:innen haben diese Anleitung absolviert.

Phryne

Mitglied seit: 11/17/19

20.275 Reputation

18 Anleitungen geschrieben

4 Kommentare

Wieder mal traurig zu sehen was apple alles tut um die reperatur zu verteuern und drittreperaturshops zu blockieren.

Steven Pathman - Antwort

how do you test the infrared camera? my face id is not working but everything chek out I thought the problem is the dot projector but it is working

justine mendoza - Antwort

The title is How to fix and at the and it says can not be fixed :)))

nick_stylle - Antwort

Here is a new method for fixing the dot projector. Apparently you may need multiple tag on flexes for it to work

https://www.youtube.com/watch?v=OnFCp9tt...

Kevin W - Antwort

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