If some buttons are not working on your phone, use this guide to replace them.


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Flip the phone over to view the back.
  • Flip the phone over to view the back.

  • Remove the power and phone cords.

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Remove the seven 8mm Phillips #2 screws.
  • Remove the seven 8mm Phillips #2 screws.

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  • Lift up the back cover slowly because there are still wires attached to the circuit board.

  • Lifting the back cover should not require a lot of force; simply lift with your fingertips.

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  • Disconnect the rubber piece by pulling it out of the slot, freeing the back cover completely.

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  • Remove the six 8mm Phillips #2 screws.

  • Pull the speaker phone cover straight up.

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  • Remove the red and white wires from the rubber casing rim.

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  • Lift out the speaker and set it away from the tray that holds it.

  • Then remove the black plastic tray at the bottom by lifting it straight up.

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  • Remove the two 8mm Phillips #2 screws.

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  • Pull the gray plastic casing away from the circuit board as you remove the clear, curved, plastic piece straight up.

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  • There are three clips on the circuit board to un-clip.

  • Unclip both back black clips with your fingertips.

  • Push the middle black clip towards the bottom of the picture with a flathead screwdriver.

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  • There's a brown ribbon still attached to the circuit board and phone case, so don't pull the circuit board completely off just yet.

  • Lift the edge of the circuit board over the phone case and slightly up, so the bottom of circuit board can be viewed.

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  • Push down each brown clip on either side of the brown metal strip using your fingertip.

  • Detach the circuit board from the brown ribbon.

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  • Remove the clear rubber casing.

  • Be careful not to flip over the front phone casing or all of the buttons will fall out.

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  • Press the broken button from the front of the phone.

  • Remove the broken button through the back.

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To reassemble your device, follow these instructions in reverse order.

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Andrew Wang

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