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Einleitung

This guide will show you how to clear out a paper jam in an HP OfficeJet 3833 series (HP OfficeJet 3830 series) printer. Occasionally, the paper will not feed into a printer or will feed incorrectly due to a paper jam. Foreign objects, such as thumbtacks and push pins, can get stuck inside the paper feeder and cause a paper jam. This guide will also show you how to locate unwanted blockages from the printer.

It is imperative to follow steps 5-6 to make sure to power is turned off correctly and disconnected from any external power source.

Werkzeuge

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  1. Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: Schritt 1, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam, Repairing HP OfficeJet 3833 Paper Jam: Schritt 1, Bild 2 von 2
    • Remove all paper from the printer.

  2. Repairing HP OfficeJet 3833 Paper Jam: Schritt 2, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 2, Bild 2 von 2
    • Check the input tray, located in the back of the printer, for any paper remains and remove them.

  3. Repairing HP OfficeJet 3833 Paper Jam: Schritt 3, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 3, Bild 2 von 2
    • Check the input tray for any foreign objects.

    • You may need to hold down the input tray and shine a flashlight inside to have a better look.

    • Long tweezers are recommended to remove objects such as thumbnails and tacks.

  4. Repairing HP OfficeJet 3833 Paper Jam: Schritt 4, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 4, Bild 2 von 2
    • Check the output tray, located in the front of the printer, for paper remains and remove them.

  5. Repairing HP OfficeJet 3833 Paper Jam: Schritt 5, Bild 1 von 3 Repairing HP OfficeJet 3833 Paper Jam: Schritt 5, Bild 2 von 3 Repairing HP OfficeJet 3833 Paper Jam: Schritt 5, Bild 3 von 3
    • Shut down the printer.

    • Hold down the power button until a message appears.

    • Select the Shut Down option.

    • A message will appear and the printer will turn off.

  6. Repairing HP OfficeJet 3833 Paper Jam: Schritt 6, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 6, Bild 2 von 2
    • Unplug the printer power cable from the wall outlet.

    • Remove the power cable from the back of the printer.

  7. Repairing HP OfficeJet 3833 Paper Jam: Schritt 7, Bild 1 von 3 Repairing HP OfficeJet 3833 Paper Jam: Schritt 7, Bild 2 von 3 Repairing HP OfficeJet 3833 Paper Jam: Schritt 7, Bild 3 von 3
    • Pull back on the front sides of the printer to remove the front panel.

    • Then pull the handle inside to remove the ink cartridge panel.

  8. Repairing HP OfficeJet 3833 Paper Jam: Schritt 8, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 8, Bild 2 von 2
    • Slide the ink cartridge to the side.

    • This step must be done carefully to prevent damage to the printer.

  9. Repairing HP OfficeJet 3833 Paper Jam: Schritt 9, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 9, Bild 2 von 2
    • Search for and remove any debris.

  10. Repairing HP OfficeJet 3833 Paper Jam: Schritt 10, Bild 1 von 1
    • Put the printer on its side.

    • You may need to open the top half and lay it down to prevent the printer from falling.

  11. Repairing HP OfficeJet 3833 Paper Jam: Schritt 11, Bild 1 von 2 Repairing HP OfficeJet 3833 Paper Jam: Schritt 11, Bild 2 von 2
    • Locate the cleanout door on the bottom half of the printer.

    • Open the cleanout door to remove unwanted debris.

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Ivory S. Mayorga

Mitglied seit: 16.09.2020

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