1. 'Open Settings and scroll down to the Backup and reset option. Toward the bottom of the screen, tap Factory Data Reset.
    • 'Open Settings and scroll down to the Backup and reset option. Toward the bottom of the screen, tap Factory Data Reset.

  2. The on-screen prompts will warn you that all data will be lost and your phone will return to its default settings. Confirm that you wish to perform the reset, and then press Reset Device.
    • The on-screen prompts will warn you that all data will be lost and your phone will return to its default settings. Confirm that you wish to perform the reset, and then press Reset Device.

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  4. There will be one final warning. Tap Delete All to proceed. Your phone will now be restored to its factory settings.
    • There will be one final warning. Tap Delete All to proceed. Your phone will now be restored to its factory settings.

  5. Turn off your device Hold the volume up, home, and power buttons down simultaneously. Continue to hold this combination while your phone boots, or until the screen shows the iconic Android logo.
    • Turn off your device Hold the volume up, home, and power buttons down simultaneously. Continue to hold this combination while your phone boots, or until the screen shows the iconic Android logo.

  6. After a few moments, you’ll have access to your phone’s boot menu. Using the volume buttons to navigate and the power button to make your selection, find and select Wipe Data/Factory Reset.
    • After a few moments, you’ll have access to your phone’s boot menu. Using the volume buttons to navigate and the power button to make your selection, find and select Wipe Data/Factory Reset.

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