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Washing Machine Disassembly to Access Water Drain Pump

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  1. Washing Machine Disassembly to Access Water Drain Pump, Safety precautions: Schritt 1, Bild 1 von 2 Washing Machine Disassembly to Access Water Drain Pump, Safety precautions: Schritt 1, Bild 2 von 2
    • UNPLUG POWER CORD; TURN OFF WATER SUPPLY.

    • Check machine details on the inside of the main door.

  2. Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: Schritt 2, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: Schritt 2, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove top cover: Schritt 2, Bild 3 von 3
    • Move washing machine away from wall to make rear and front accessible.

    • Using Torx T20, unscrew two screws (top left and top right on rear side) .

    • Slide top backwards, lift it off, and put it aside.

  3. Washing Machine Disassembly to Access Water Drain Pump, Remove detergent dispensing tray, and 3 screws: Schritt 3, Bild 1 von 2 Washing Machine Disassembly to Access Water Drain Pump, Remove detergent dispensing tray, and 3 screws: Schritt 3, Bild 2 von 2
    • Push down blue part in the middle to release the tray, and pull it out completely.

    • Unscrew three T20 screws; the one on the lower right is shorter.

  4. Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: Schritt 4, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: Schritt 4, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove control panel: Schritt 4, Bild 3 von 3
    • Unhook three hooks at the top (two shown).

    • On the inside, on the right, there is another hook (marked), sitting between two guiding notches without hooks.

  5. Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: Schritt 5, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: Schritt 5, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect control panel: Schritt 5, Bild 3 von 3
    • Release the cables by gently pressing the hooked guides. Note that the black part (marked by a rectangle) must be unlocked.

    • Finally, unlock the connector (e.g. with your nails or a flat-blade screwdriver) and pull it out.

    • Put the control panel aside.

  6. Washing Machine Disassembly to Access Water Drain Pump, Immobilize the tumbler unit: Schritt 6, Bild 1 von 1
    • The tumbler unit is freely suspended. Wedge a towel on the rear side behind the tumbler unit to immobilize it. This will prevent damage when tilting the washing machine later on.

    • DO NOT FORGET TO REMOVE THIS when reassembling!

  7. Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: Schritt 7, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: Schritt 7, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Detach door seal from front cover: Schritt 7, Bild 3 von 3
    • The rubber door seal is attached to the front cover by a metal wire and a spring.

    • Pry out the spring and pull away the wire.

    • Unpeel the seal all the way round, and tuck it inside.

  8. Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter door, drain water, and unscrew: Schritt 8, Bild 1 von 2 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter door, drain water, and unscrew: Schritt 8, Bild 2 von 2
    • The round door (front bottom right) for the drain tube and filter can be removed, by opening it completely, and gently pulling out the left side of the hinge.

    • DRAIN ANY REMAINING WATER.

    • Unscrew two T20 screws.

  9. Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: Schritt 9, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: Schritt 9, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Unscrew front cover: Schritt 9, Bild 3 von 3
    • Unscrew two (T20) screws at the top.

    • Tilt the whole washing machine towards its rear side to expose the front bottom. Lean it against a wall.

    • Unscrew two (6mm hex-head) screws on the bottom.

  10. Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: Schritt 10, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: Schritt 10, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove front cover: Schritt 10, Bild 3 von 3
    • The front cover is held in place by plastic hooked pins. Slightly lift the front cover to unhook it.

    • On the inside, unclip something, and pull out a connector (for the door lock). The plastic emergency door release comes out easily. The image shows this when clip and connector are already disconnected.

    • DO NOT FORGET TO PUT ALL THIS BACK on reassembly!

  11. Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: Schritt 11, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: Schritt 11, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove plastic strip: Schritt 11, Bild 3 von 3
    • Remove the plastic strip that protects the bottom edge.

    • Unhook on the back, and tilt it forwards.

    • Note the guiding notches to help you put it back.

  12. Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: Schritt 12, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: Schritt 12, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Remove drain/filter cover plate: Schritt 12, Bild 3 von 3
    • Unscrew one (T20) screw.

    • Tilt the plate back, and lift it. There is a hooked tab, and a guiding pin to help you reassemble the plate.

    • Pull out the drain tube.

    • Put the cover plate aside.

  13. Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: Schritt 13, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: Schritt 13, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Disconnect pump: Schritt 13, Bild 3 von 3
    • Pull the power connector from the pump.

    • Using pliers, loosen the clamp on the hose from the tumbler and slide it back.

    • Remove the hose.

    • BE PREPARED FOR SOME WATER (use a towel or bowl).

  14. Washing Machine Disassembly to Access Water Drain Pump, Remove debris: Schritt 14, Bild 1 von 1
    • In my case, the pump inlet (where we just removed the hose coming from the tumbler) was clogged with debris and some cloth.

    • This prevented draining, and even prevented removal of the filter. Thus, requiring disassembly. But we are not done yet.

  15. Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: Schritt 15, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: Schritt 15, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Detach filter/pump unit: Schritt 15, Bild 3 von 3
    • Unscrew four T2 screws.

    • Tilt the filter/pump unit (note the tab at the top), and pull it out from the back.

  16. Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: Schritt 16, Bild 1 von 3 Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: Schritt 16, Bild 2 von 3 Washing Machine Disassembly to Access Water Drain Pump, Clean inlet, filter, and pump: Schritt 16, Bild 3 von 3
    • At his point you can clean the water inlet, the filter, and the pump. The propellor should move freely. The pump itself can also be removed to replace it (but I did not do that).

    • In my case, a significant amount of cloth got stuck in the water inlet, including a necklace. In the filter, there were some hairpins, and inside the pump itself, a coin and a pendent. LESSON: CLEAN THE FILTER MORE OFTEN, while you can stil remove it without disassembling the machine.

Abschluss

To reassemble your device, follow these instructions in reverse order.

8 weitere Nutzer:innen haben diese Anleitung absolviert.

4 Kommentare

Perfect! It helped me to disassemble this same model to find out that our pump was jammed with a thin thread. Had to replace the pump, but that was the easy part once the machine was disassembled!

Marcel Hogenstein - Antwort

Awesome guide, many thanks Tom. Took just over an hour to have it back up and running (cleaned our pump with underwire and a cotton ball). Hardest part was that clip on the right of the sensor panel. and getting the rubber seal back on. Many thanks again!

Tony Baroona - Antwort

Fantastic. Amazing resource. Saved me so much time, money, hassle.

Found my fault, a simple disconnected pipe and re connected it.

Oliver Farrell - Antwort

Thanks Tom, what an excellent guide, really appreciate the effort you've made in creating it.

All done in under an hour, I didn't break anything and didn't end up with any screws left at the end for a change.

The hoop and spring that holds the rubber around the door was the only bit that I struggled with as it's a very, very strong spring.

Andy Mason - Antwort

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