Volume buttons fn f11 won't work (asus zenbook ux31a)

Question

Asus Zenbook UX31A

The Asus Zenbook UX31A is a laptop released in June of 2012. It is a member of Asus's Ultrabook line. It features a 3rd generation Intel Core I7 processor and a full HD IPS Display.

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Daphne @daphne72030

Rep: 23

1

Veröffentlicht: 21. Dez 2012

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Volume buttons fn f11 won't work (asus zenbook ux31a)

So I have been researching everywhere and I did come upon the ifixit link with the step-by-step guide on how to "lock in the connector." However, even after doing that and taping it down with better tape, my volume button STILL does not work. Anybody else experience this? If so, what did you do to resolve the issue? The same works for when I try "fn" + f10/f11/f12 and I often get a delayed response for the "fn" + f5/f6.

Help please? Thanks.

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6 Kommentare

I have a similar issue. When I hit F12 (the volume control) in an open browser, I get a window at the bottom that shows the page code. None of the volume control buttons work, and only some of the other function-buttons seems to have any affect. I'd love an answer to this. You don't pay $1500 for a computer that doesn't work. This is why people buy Macs. And why I'm starting to wish I did.

25. Dez 2012 von JohnDoe

YES! that happens to me too and the F10 won't work either. Is there any way to fix this?

29. Dez 2012 von Daphne

you have to press Fn key (left bottom of keyboard) and at the same time top keys whichever you want F5, F6 for brightness or F11 or F12 for audio volume down and up, respectivelhy

6. Aug 2015 von kulaga

Thank you for that! That's easy :)

6. Mär 2017 von loud4em

Is there a way to change it so you don't have to use the fn key to press those buttons?

19. Apr 2018 von Kara Kelso

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Gewählte Lösung

todd @todd70494

Rep: 127

3

1

Veröffentlicht: 6. Jan 2013

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You should check to confirm that the ATKACPI driver is installed along with any other hotkey utilities. The Asus support website has downloads for these items depending on your operating system. Here is the url: http://support.asus.com/download.aspx?SL...

At the top of the Downloads tab there is a drop-down to select your OS. The download you need is located in Utilities and it called; ATKACPI driver and hotkey-related utilities.

I hope this helps!

-TV

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7 Kommentare:

oh my goodness it worked. thank you so so so much!!!!

7. Jan 2013 von Daphne

I would like to say YOU ARE AWESOME! IT WORKSSSSSSSS

16. Okt 2014 von Chanh Tran

Really appreciate your help, thanks a lot bud!

12. Nov 2014 von adamvain

I have the same problem. But the file you recommend was allready installed on my computer. The problem remains. Any alternative solutions?

27. Nov 2014 von joel

It works! Very helpful! THANKS A LOT!

15. Feb 2015 von boedsjunior

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I have a similar issue. When I hit F12 (the volume control) in an open browser, I get a window at the bottom that shows the page code. None of the volume control buttons work, and only some of the other function-buttons seems to have any affect. I'd love an answer to this. You don't pay $1500 for a computer that doesn't work. This is why people buy Macs. And why I'm starting to wish I did. — JohnDoe
YES! that happens to me too and the F10 won't work either. Is there any way to fix this? — Daphne
you have to press Fn key (left bottom of keyboard) and at the same time top keys whichever you want F5, F6 for brightness or F11 or F12 for audio volume down and up, respectivelhy — kulaga
Is there a way to change it so you don't have to use the fn key to press those buttons? — Kara Kelso
I have the same problem. But the file you recommend was allready installed on my computer. The problem remains. Any alternative solutions? — joel