Zum Hauptinhalt wechseln

Model A1213 / 8, 16, or 32 GB capacity

283 Fragen Alle anzeigen

Itunes won't connect with my iPod

Hi there so here is my problem, I have an iPod touch first generation and I just reset it, I also downloaded iTunes for my computer *which is an hp laptop that runs on windows 8*, now when I plug my iPod into my computer iTunes comes up and says it cannot connect to this iPod touch? what do i do to fix this issue? btw it does connect to my computer but not to my iPod

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Punktzahl 17

Kommentare:

"it does connect to my computer but not to my iPod" do you mean that your iPod is recognized by the computer but not by iTunes?

von

I have the same problem but I have a MacBook Pro and it won't connect

von

I just installed iTunes 12.5.4.42 on my ASUS Zenbook/Windows 10 system. Same problem. iPod Touch will not connect to iTunes. Called Apple Support - after a half hour on the phone, and trying the oldturkey03 fix, the Apple tech told me that iTunes no longer works with the old iPods - is this true? Do I have to uninstall iTunes and go back to an earlier version?

von

Einen Kommentar hinzufügen

iPhone X Fix Kits

Warranty up? No worries, we’ve got the fix.

Jetzt kaufen

iPhone X Fix Kits

Warranty up? No worries, we’ve got the fix.

Jetzt kaufen

7 Antworten

Hilfreichste Antwort

Kendra, the way I understand your question is that the iPod connects to your computer but iTunes does not. If that is so, it is most likely not your dock connector or your cable, and yes, you can try a different USB port. However, I would try with these steps, since it could be a Windows 8 driver issue:"

1. Open Control Panel.

2. Select Hardware and Sound.

3. Select Devices and Printers.

4. Your iPhone or iPod should be displayed in the Unspecified section. Right-click it and select Properties.

5. Select the Hardware tab, then click the Properties button.

6. From the General tab, select the Change settings button.

7. Select the Driver tab, then select Update Driver.

8. Choose Browse my computer for driver software.

9. Select Browse… then navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers

10. Click Next > Close.

Your Apple device should now be detected successfully within iTunes."

from here. hope this helps, good luck.

War diese Antwort hilfreich?

Punktzahl 16

Kommentare:

This was actually more helpful than Apple was.

von

This was by far the best help I could find. You fixed my issue. Thank you so much! Better than Apple.

von

oldturkey03's solution did the trick for me!! Thanks so much!!

von

works like a charm

von

you. are. awesome!!!!

von

14 Weitere Kommentare anzeigen

Einen Kommentar hinzufügen

@oldturkey03 How you do this on a Mac that does not see an iPhone 3G?

War diese Antwort hilfreich?

Punktzahl 1

Kommentare:

@mayer good question.I will try and figure it out if I find my old iPhone 3G I'll give it a try. Easier for me on a Windows machine :-)

von

I'll ask this as a new Mac question tomorrow and accept this answer when it will count.

von

Great job. Worked perfectly!

von

Einen Kommentar hinzufügen

Here is a direct download of old iTunes directly from Apple.

What you want to do is find an old version around 9 or 10-ish.

Right-click the installer, and select compatibility mode for Windows 7.

Install using Compatibility mode.

Right-Click the iTunes icon and also set that to run with Compatibility mode for Windows 7.

Here is a little about the history of the device.

Original firmware 1.0 had nothing but basic functionality.

The 5 apps such as calculator was a package add-on of $25.

The next firmware update was another $10.

The 3rd and last charged firmware update was $10, and included the $25 5-app package.

I think if you have never purchased those, you can reflash an old firmware, but it will not have the 5-app package.

War diese Antwort hilfreich?

Punktzahl 1
Einen Kommentar hinzufügen

If you can, try a mac or windows 7 computer. Also, you could have a faulty USB port on your computer. It could also be a problem with the dock connector.

War diese Antwort hilfreich?

Punktzahl 0
Einen Kommentar hinzufügen

You have to download an older version of itunes. First go to applications and uninstall these programs in the following order:

iTunes

QuickTime

Apple Software Update

Apple Mobile Device Support

Bonjour

Apple Application Support (if you have it)

make sure to remove them in that order. Then, restart your computer. Download the last compatible version here:

64-bit

http://www.filehorse.com/download-itunes...

OR

32-bit

http://www.filehorse.com/download-itunes...

find out what version of windows 8 you have first, 64 bit or 32 bit. Install that one, and restore your ipod

War diese Antwort hilfreich?

Punktzahl 0
Einen Kommentar hinzufügen

Hi:

After spending most of a day upgrading my PC to Windows 10 Build 1803, 64 Bit, and, in the process, updating iTunes to the Windows app version, I was quite frustrated to learn that almost all of the newer versions of iTunes (after about 12.5, including the app on the Windows Store) will not connect with my iPod 1G. %#*@ shame as the iPod continues to work very reliably. I tried several versions of iTunes and a variety of drivers and other diagnostics. Nothing helped - until I found iTunes 12.2.2 at https://itunes-64-bits.en.uptodown.com/w.... I installed that version (run the downloaded install file As Administrator), and presto! My iPod connected and was fully functional. Yay!!

I tried a lot of different approaches but this is what finally worked for me. I hope it is of some help tom others.

War diese Antwort hilfreich?

Punktzahl 0

Kommentare:

PS. Don't forget to turn Auto Update off. Otherwise, you'll get an updated version that won;t work with the iPod 1G. :-)

von

Thanks Ron, same boat, exactly what I needed!

von

Einen Kommentar hinzufügen

We have just been speaking with i tunes and they have just told us that second generation is a vintage model so will not be compatable with i tunes 12.1

War diese Antwort hilfreich?

Punktzahl 0
Einen Kommentar hinzufügen

Antwort hinzufügen

Kendra wird auf ewig dankbar sein.
Statistik anzeigen:

Letzte 24 Stunden: 6

Letzte 7 Tage: 63

Letzte 30 Tage: 349

Insgesamt: 36,530