If you can‘t update or restore your iPhone, iPad, or iPod touch
You can put your iOS device in recovery mode and then restore it with iTunes.
In these situations, you might need to use recovery mode to restore your device:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo on your screen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar on your screen for several minutes.
Put your device in recovery mode and set it up again
1. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
2. While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.
3. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
If the download takes more than 15 minutes and your device exits recovery mode, you'll need to repeat these steps and choose Restore instead of Update when you get back to this step.
4. After the Update or Restore completes, set up your device. If you previously backed up your device with iTunes or iCloud and had to restore your device in step 3, you might be able to restore from your backup during setup.
You can also follow this step by step tutorial for your problem:
Whatsapp Recovery
How to restore whatsapp messages from itunes backup
How to recover whatsapp photos from iphone
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11 Kommentare
I have the same issue!!!
von Marcos Antonio Elgueta Soulat
I have the same issue too!!! :)
von tcepertintodo
I have the same problem on iphone 6 plus.. let us know if you find anything please
von Masoud Rahshani
i have the same problem on Ipod 2
i found this solution, i will try it, so i wanted to share it with you :
( To do this, hold down the On/Off button until the iPod shuts off. Then hold down both the Home and On/Off button for 10 seconds. Let go of the On/Off button but keep holding the Home button for another 10 seconds. iTunes will tell you that you're in recovery mode and that you must restore your iPod )
von falconstyle
i have the same problem too, with iphone 6, my phone displays apple logo and recovery mode only while its kept on charging through the electric chargers
while its connected to pc, my phone does not support, its totally black,
after pressing the sleep / wake and the power key, itunes detect the phone in recovery mode, but while restoring the itunes get stucked in waiting for iphone screen
please help me
von pvnvarma
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