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The RIM BlackBerry Curve 8520 is a sleek entry-level smartphone that delivers some nice design enhancements and great performance

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not accepting new sim card

i have an unlocked curve 8520 and its been working great, I recently put a contract sim on o2 into it but it freezes on the start up screen I put my old sim in it works fine I put the o2 in it freezes its all unlocked double checked but its still happening any ideas or reasons or suggestions?

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Hello Chrissie,

Have you tried wiping the phone and reloading it? I know that's a basic step but I figured I'd ask anyway. Don't worry, an unlocked phone will stay unlocked even if you wipe it.

If that does not work, try this: In the SIM card security menu select OPTIONS > ADVANCED OPTIONS > SIM CARD > Then type "MEPD" (No quotes). Make sure you are holding down the "Shift" key to make them caps. DO NOT use "Caps lock" as this will not work. You should see some lines that will indicate the status for each line. It should say something like "Active or Disabled". If the "Network" line says "Active" or "Enabled" then the phone is locked and you will have to unlock it again. If it says "Inactive" or "Disabled" then the phone is unlocked and we are back to square one.

Let us know what you find out!

Update

@Kayleigh

I did some more research and I don't have any great soultion for you. If you have the unlock code that was provided you can type "MEP2" from the same screen that says "Disabled" and it will ask you to enter the unlock code.

If you don't have an unlock code it is possible the person you purchased it from lied... As a last resort you could buy a new code from a site like Unlock Cell Pro. I have never used the site so I can't vouch for them. Use at your own risk.

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i have done what Noophere said mine says disabled still????

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I just used wipe out option and it reset my sim card. now my sim work fine

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