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Repair guides and troubleshooting for the Acer Aspire V5, a series of laptops on the Windows OS by Acer.

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Why can't I log into Windows 8?

When I enter my PIN code in the log-in window, Windows 8 starts, and after a few seconds I get a blue screen with a message, that "the computer encountered an error ... collecting data. The computer will then restart" (in Swedish, my language version).

Then this error code appears: "PAGE_FAULT_IN_NONPAGED_AREA" for a short while. Then it starts all over again

I have tried to reset Windows 8.

How can I resolve this problem?

I am writing this message from an other computer, since I can't log on to my own ...

Best regards

Bertil Falkenstrom

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Have you tried logging into safe mode? Have you recently installed any hardware or software that may have either been corrupt or triggered this action?



The only thing that has been installed was a Windows "critical update".

I have tried to activate "safe mode", but it doesn't seem to work.

In my Win 7 computer I just pressed a button - I think it was Delete.

Is there another special button to press at boot up in Win 8?


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Have you change your Memory before?I think the system was broken by virus.try use Windows 8 setup CD to fix it.

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Bertil Falkenstrom wird auf ewig dankbar sein.

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