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A Windows 8 laptop series by Acer with Intel Core i3 or i5 CPU.

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Why can't I log into Windows 8?

When I enter my PIN code in the log-in window, Windows 8 starts, and after a few seconds I get a blue screen with a message, that "the computer encountered an error ... collecting data. The computer will then restart" (in Swedish, my language version).

Then this error code appears: "PAGE_FAULT_IN_NONPAGED_AREA" for a short while. Then it starts all over again

I have tried to reset Windows 8.

How can I resolve this problem?

I am writing this message from an other computer, since I can't log on to my own ...

Best regards

Bertil Falkenstrom

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Have you tried logging into safe mode? Have you recently installed any hardware or software that may have either been corrupt or triggered this action?

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Thanks

The only thing that has been installed was a Windows "critical update".

I have tried to activate "safe mode", but it doesn't seem to work.

In my Win 7 computer I just pressed a button - I think it was Delete.

Is there another special button to press at boot up in Win 8?

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Have you change your Memory before?I think the system was broken by virus.try use Windows 8 setup CD to fix it.

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Bertil Falkenstrom wird auf ewig dankbar sein.
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