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A portable, all-in-one, desktop with touchscreen manufactured in 2013 by Dell. Model Number W01A can be found by checking the device's right support foot.

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My Dell XPS 18 turns on but the touchscreen isn't working!

I turn on my device and everything seems to run normally except for the touchscreen. Sometimes it works fine and other times I touch it and nothing happens. It seems to happen more and more often and it is getting frustrating. I don't want to have to buy a whole new desktop so is there any way that I can fix this?

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If your touch screen isn’t working but the computer does, you probably have a problem with your touch control board. The touch control board controls the touch sensitivity of the computer. It could have been damaged from it coming into contact with water or overheating from working too hard. Your best option is to replace it. Here is a link to a site where you can buy a new to touch control board. Once you have the part, the replacement is pretty easy; just follow these simple steps on this repair guide.

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Tommy Ruggles wird auf ewig dankbar sein.
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