Why won't the phone turn on?

My phone died last night. After connecting my phone to the charger about 3 hours ago, it still won't turn on. The charger is plugged in and the little light in the corner shows up, but when I try to turn it back on it just won't.

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Do you know if the phone shut off due to a low battery? Did it shut off with a charged battery and now won't turn back on? Have you tried plugging the phone into a computer USB port? If not then plug the phone into a PC USB port and after maybe 5 minutes try turning on the phone. If it powers on then you can switch to your normal charger to complete the charge cycle. A PC USB port supplies a higher voltage than most phone chargers and can help boost a discharged battery. I hope this helps.


Remove the cover take out the sim card and SD card... put the cover back on. Press and hold the power button and the volume down button until the phone hard reset's. Once the phone powers on, in the charger and make sure the phone charges. DON'T PUT THE CARDS IN YET. Once you verify the phone is fully charged, shutdown the phone completely. Remove back cover and re install the sim card and SD card. Phone should power on normally. However all phone settings will be returned to factory settings, and anything that was not saved on the SD card will be deleted. Hope this helps.


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