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2,2 GHz (Turbo Boost bis zu 3,4 GHz) oder 2,5 GHz (Turbo Boost bis zu 3,7 GHz) Quad Core Intel Core i7 Prozessor mit 6MB geteiltem L3 Cache.

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Computer shuts down after displaying the "Do you want to quit" alert

I got the alert "Do you want to shut down" alert without touching the quit button and the MBPRetina shut down immediately. After many attempts to fix the problem I took it to Apple service in Colombo, Sri Lanka and they quoted $1100 to replace the Keyboard.

I then restarted it with the Option key down and it worked normally for 18 hours and the Shut down alert appeared again and this time I was able to get the cursor to NO and stalled a shutdown.

There was no water damage at all and it is working again but I get the shut down warning after some time.

Is there a possibility of fixing this problem to avoid paying half the cost of a new computer?

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Gewählte Lösung

First go here and check the status of your warranty: https://selfsolve.apple.com/agreementWar...

What did they say was wrong and why didn't they want to fix it under warranty? Did you go to an actual Apple store or an ASP?

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