Rep: 13
1
The indicator lights for the battery and the power on light up. I can hear the fan running but the computer does nothing else. What can I do?
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Donna Chase, start by connecting an external monitor to your laptop. See if that shows anything. Do one thing at a time so as to not get ahead of yourself. If an external monitor does not display anything then it could be a BIOS issue as well as a drive issue. Remove the RAM and listen if your computer emits some POST beep when you turn it on. If it does not you possibly have a processor or motherboard error.
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Rep: 37
1
Hey try this simple steps, which in most cases solve the problems :
1. Remove the charging cable and remove the battery, first try and start it only with the cable, then with both.
2. Sometimes, due to usage, the monitor connection can go wrong. Ho ahead and play with it, close it, open it, and so, see what happens.
3.Perform a hard reset by removing the small battery on the motherboard, this will reset all the settings of the bios to the factory ones (may not work in some cases, due to anti theft policy, but worth a try).
4. (be sure it's not the monitor) Plug it to a router via lan, and check on another terminal if the PC is booting and connected, if it does, we found the problem, if not, then its not the monitor.
5. Format everything, but this is more complicated and is better if you take the PC to a pc master.
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I have the same problem. I hear the fan running for about 20 seconds after I do the hard reset, then it quits. Continues to turn on and off every 4 to 5 minutes or so. I do not know how to remove the battery from this computer. It is an Asus Q501L notebook. Please advise.
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