Can see the files OS X

Question

Western Digital My Passport

Western Digital My Passport Drive. USB 3.0 Portable External Hard Drive.

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mike @mike78085

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Veröffentlicht: 3. Feb 2016

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Can see the files OS X

Hi,

I can see my files on my mac, but when I try to copy them off I get about half way through (1) file I get an error message the file is in use. I get read errors when I use disk repair software. Does anybody have any suggestions?

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mayer @mayer

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Veröffentlicht: 3. Feb 2016

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First thing I would try is a good replacement USB cable and a different USB port. How were this files stored? Time Machine backup or drag and dropped? Or saved to the Passport?

Next see if your have something running in the background and quit it by doing a force quit. Command - Option - Escape.

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Hi Thanks for the quick response. I replaced the cable and tried a different usb port. Even tried on a windows machine. The passport disk has 2 years of my dvd collection I had plugged in to a WD Media server. The media server and my macbook see the files in finder I can probably play the videos on my MAC. Obviously, there's something wrong with the drive so I want to get my movies off my passport. That's the issue, I drag the first movie off and halfway through it stalls, then I get an error. Not happy about starting from scratch with my dvds. Also, does anybody have a suggestion on a replacement drive for this purpose?

4. Feb 2016 von mike

Next, I would put the drive in another external enclosure or use a n USB to SATA adapter. Boot in Safe Mode.

4. Feb 2016 von mayer

There's the problem. Normally, I would do the exact same thing. I went to my local computer store and this Passport has a western digital proprietary micro usb connector built in, so there's no type of case to put it in. While I was there I bought a nicer cable but that didn't work. My original thoughts were a case with plug in power would be enough to get it going one more time and get my files off the drive. I think I'm %#*@ close to throwing in the towel and making this another lesson in file care.

5. Feb 2016 von mike

Would you mind posting a couple of photos of this connector? I'll then try to research out what other alternatives you might have. also please list the model number. I have a passport drive that I might open and see if mine is the same. What Disk repair Utility did you use ( I assume it was just Apples Disk Utility but I could be wrong. There are more sophisticated Utilities albeit higher dollar, that I use on tough cases.

16. Mär 2016 von mayer

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Hi Thanks for the quick response. I replaced the cable and tried a different usb port. Even tried on a windows machine. The passport disk has 2 years of my dvd collection I had plugged in to a WD Media server. The media server and my macbook see the files in finder I can probably play the videos on my MAC. Obviously, there's something wrong with the drive so I want to get my movies off my passport. That's the issue, I drag the first movie off and halfway through it stalls, then I get an error. Not happy about starting from scratch with my dvds. Also, does anybody have a suggestion on a replacement drive for this purpose? — mike
Next, I would put the drive in another external enclosure or use a n USB to SATA adapter. Boot in Safe Mode. — mayer
There's the problem. Normally, I would do the exact same thing. I went to my local computer store and this Passport has a western digital proprietary micro usb connector built in, so there's no type of case to put it in. While I was there I bought a nicer cable but that didn't work. My original thoughts were a case with plug in power would be enough to get it going one more time and get my files off the drive. I think I'm %#*@ close to throwing in the towel and making this another lesson in file care. — mike
Would you mind posting a couple of photos of this connector? I'll then try to research out what other alternatives you might have. also please list the model number. I have a passport drive that I might open and see if mine is the same. What Disk repair Utility did you use ( I assume it was just Apples Disk Utility but I could be wrong. There are more sophisticated Utilities albeit higher dollar, that I use on tough cases. — mayer