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The Epson WorkForce 645 is an all-in-one office color inkjet printer. Model: C11CB86201.

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How do you replace the white ribbon?

Hi--

Today I got an error message that my blue ink cartridge was inserted incorrectly. I noticed that the white ribbon on the side of the cartridge compartment was twisted, so I tried to untangle it. In the process, I ended up pulling it out of wherever it came from on the back of the cartridge compartment, and now my printer thinks this is a paper jam. Is this fixable and if so, how do I fix it?

Thanks!

Update (03/08/2016)

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I think this will post the photo

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

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Post a couple of photos if you can.

von

Hi--here's a picture showing where the white ribbon is tangled (and it was wrapped behind, before I messed with it).[image|774623]

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1 Antwort

Gewählte Lösung

This video shows that cable and its insertion point: https://www.youtube.com/watch?v=9D2uYopO...

UPDATE 5/4/20

This link may also help:

https://www.youtube.com/watch?v=IszUNL7z...

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Kommentare:

Thanks so much! I'm not sure if I'll do this and try to fix it, or just replace the printer. Though I think if I had been more patient with the problem, cleaning a print head would have been the right solution. Thanks for your help Mayer!

von

Good afternoon, I have the exact same problem as this and need to find the cable insertion point, however the video from the above answer now does not work. Can anyone help please?

von

I have same problem too

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Meghan Stevenson wird auf ewig dankbar sein.
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