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Slow Internet on 2.4 GHz Wi-fi network, but not on 5 GHz

My girlfriend is getting VERY slow speeds on our 2.4 GHz Wi-Fi network but not the 5 GHz. My Macbook (15" MB Pro Late 2011) has no speed problems on either network (I get upwards of 25 Mbps upload and download). She gets about 5 Mbps download, and upload even lower. When we are in our bedroom (approximately 30 feet from the router, with two walls if you draw a straight line from the router to the computer), I continue to have 0 problems, but her Macbook can't even connect.

We've tried swapping Airport cards and cables, but she still saw the same problems. Could this be software related? Or maybe antenna related? We are at a loss.

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Lets start again here:

Since your system is working correctly over 2.4 GHz. I suspect the antenna cable is damaged in your girlfriends system. You'll need to follow this IFIXIT guide to gain access to the clutch cover which is where the antennas are located: MacBook Pro 15" Unibody Mid 2012 Display Replacement. Opening and closing the lid can wear the cable as well as a good bang on the plastic clutch cover.

Here's the antenna unit with cables you'll need: MacBook Pro Unibody Airport Antenna.

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So we dismantled both computers, thinking we could switch antennas. After taking the computers completely apart, all 4 of the cables that connect the antenna to the wi-fi card were broken. However, she can STILL CONNECT TO WIFI. How do we exorcise the demons that are clearly possessing her computer?

von

You'll need to replace the antenna plate it comes with fresh cables (click on the link I provided for the part). I've dealt with this problem quite a few times this is the correct repair.

As to why it still works its call leakage! There is enough of a signal getting in and out through the small pieces that are still connected. Not a big surprise.

No demons here ;-}

von

Even if the cables are completely severed? I mean, I suppose they might still be touching after reassembly...seems weird though. Thanks.

von

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The first test could be to swap USB WiFi devices if that is what your using.

---

Not a MAC user other than the addresses every one of my networking devices contain.

The wireless device/s, contains configuration settings that may not be supported in the software being used or accessed by the user.

In Windows OS's , device configuration and information, can be accessed through the device manager. This is the hub for all devices and access to some lower level settings/configurations.

(lower level in terms of what is supported/affected above.)

I would imagine that the MAC OS's contain a system drivers location that is comparable to other OS's

Access the networking section and thus the IEEE 802.11 device.

You included both the 2.4Ghz and 5Ghz frequencies which suggests that your access point, which is inside your routers case, supports the IEEE 802.11g standard. This is backwards compatible the same as your WiFi device connected to your Mac book.

Often by default the backwards compatible settings are set to include earlier 802.11 standards. This way a new Mac book could connect to an old access point and vice versa.

The Mac book WiFi device can only utilize one standard at a time. in other words, if a connection is made at a 802.11 b standard the only frequency accessible will be the 2.4 GHz. The frequency is not the issue here but the bandwidth.

Lower frequencies penetrate obstacles better than higher frequencies.

For example: Your sound system's low end travels through the house farther than the high end.

Find the configuration settings and configure the Mac book WiFi device to only use the 802.11g standard.

There often is a automatic setting for the 2.4GHz and 5GHz but I would suggest experimenting.

If using your both using identical USB WiFi devices swap them and take note of any differences.

You also could...should, I am suggesting to access the routers WiFi settings and set them to the same settings as your Mac book WiFi devices. You will need a cord for this. Also check the router log and see what it says. You may freak what you read but it is something to know about. It may include a clue to the connection issue.

If using an internal WiFi device, it is possible that one of the 2 antenna connections has become disconnected at the wireless device. This does happen and if it has then you could try using some good tape to help it stay in place...of course this is after you open your Mac book. It might not involve more than 1 or 2 little screws on the bottom. Check online for any thing your not sure of. ( and pull the battery)

Good luck and remember that wired is faster than wireless and more secure but slower for moving around and awkward when driving down the street.

So ask yourself: Do I want fast data or fast mobility?

You can have both...just not at the time.

...modifyman

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And I question your upload speeds @ 25Mbps....

von

@modifyman: 5GHz: http://www.speedtest.net/result/52069940...

2.4 GHz: http://www.speedtest.net/result/52069981...

We are not using a USB WiFi device; I have already opened both Macbooks and swapped the cards themselves.

I will try setting the computer to only use the 802.11g and see if there are any improvements.

And the bandwith travel distance makes sense, but again, my computer is fine, my girlfriend's is not. I don't know why nearly-identical computers are behaving differently, which is why I tried swapping the Airport cards.

von

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blakekibby wird auf ewig dankbar sein.
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