Rep: 85
2
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When i make call or receive a call, i'm not hearing anything on the ear piece, if i use it in Loud speaker and ear phone its working fine, What is the issues? how to fix this?
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Rep: 85
1
Just had my Alcatel IDOL 4S phone serviced at the Microsoft Store. After having a problem hearing with the headphones, I rebooted the phone but then ran into a problem with not hearing callers unless the headphones were used, or unless the phone was connected via Bluetooth...
I was told there is a known bug with this phone where the telecoil option is turned on and prevents callers from being heard.
He just went to Settings - Ease of access - More options, and turned Telecoil OFF.
PROBLEM SOLVED...
Also posted answer here:
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thank you very much
Thank you, man. I was worried that I'd need to get new phone at first. This absolutely worked!
Rep: 13
1
Rep: 743
4
You can start checking with new earspeaker.
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I have the same problem after replacing the screen touch. Any suggestions?
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the SIM card is loose I put a little piece of paper on top to fix this
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HELP! I bought the Idol 3 5.5" because the speakers were so loud, now after only 7 months I can't hear people talking when they call or when I play YouTube videos! I have tried tapping the speakers and canned air and still can't here $#!+ it is so frustrating! I usually have new phones for 2 years before problems show up. What can I do about this? Please let me know what I can do to fix this.
Thank you very much for your help,
BZ
von Becky Zenner