S7 Camera issue, wont access Diagnostic menu from dial pad, either

Hey all,

So, I have an S7 here that wont load the camera. I get an "Unfortunately, The Camera app has stopped" pop up every time the camera app launches. Now, I've done pretty much everything google has told me. Which includes...

-Factory Resetting the phone (I did it 6 times)

-Loading the app from safe mode

-Cleared the cache and app data

-Tried accessing the Diagnostics menu via the dial pad with nothing coming up.

There in-lies the issue. Why cant I access the diag. menu? And other than a hardware issue, which I'm going to save that diagnosis for last due to the fact that this phone isn't old at all and I dont wanna crack it open, why cant I get the camera to load with anything?

Let me know! Thanks all. :) Happy holidays.

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 0
Einen Kommentar hinzufügen