Why wont it startup and then try to shut down it wont help
turn on and it just keeps saying starting up so after 20 minutes I giveup and try to shutdown but it doesn't help
Ist dies eine gute Frage?
turn on and it just keeps saying starting up so after 20 minutes I giveup and try to shutdown but it doesn't help
Ist dies eine gute Frage?
Hi,
What OS is installed?
If it is Win 8.1 or Win 10 then try the following:
Start your laptop, when it says starting press and hold the Power button until it shuts down completely. (Release the button when it turns off). Do this 3 times in a row, i.e. Power button - starting -force shutdown - Power button - starting - force shutdown - Power button - etc.
By the 3rd attempt it should automatically boot into the Windows Recovery Environment (WRE).
Once there select Troubleshoot > Advanced Options > Startup Repair and then follow the prompts.
DO NOT select reset as this may reinstall Windows and will erase all your personal data.
War diese Antwort hilfreich?
tried what you suggested and it worked thanks
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it worked thanks
von kayharding52