Rep: 73
2
1
I had to factory reset my Samsung Galaxy J1 phone, but now I can't get into it because I don't remember my password to my Samsung account and it says to use the email address and password that was previously associated with the Samsung account and it keeps saying processing failed
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Rep: 101,2 Tsd.
8
172
358
Danille, You will have to try going through Samsung support since you have forgotten both email address and password. They should be able to help you at the link below, may have to have proof of purchase. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
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I don't have my phone number no more it keeps asking for a code to be sent to my number but I don't have it no more
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