Ice is not dropping into receptical
Any other ideas around this? Bought a house with a 2012 samsung refrigerator and all of a sudden the ice stopped dropping. I have tried the re-set multiple times and it doesn't seem to be working. It looks as though ice is being made but isn't dropping into the bucket. Since we weren't the ones who bought the fridge, I don't think I am able to have a service technician come out to look
Ist dies eine gute Frage?
I don’t know if it helped but I have the same problem. Only mine makes the ice but doesn’t drop the ice in the bucket even though the bucket is empty. The ice gets stuck when the trays empty. I have to get a long plastic spatula and break the ice loose which is stuck between the ice maker and the wall of the box. I have to do this at least once a week. I thought Samsung made a good refrigerator but I will never buy another.
von Richard kraft
I got samsung rf266 n the ice dont dump on the tray?
von Yajaira Mejia
We had this problem too. Ice would cycle using the test button, but simply would not drop in normal operation. Suspected the ice thermostat but running the self-diagnostic did not indicate a fault. Our freezer has vents at the rear of each compartment, and the problem was solved by ensuring that a couple of these were not blocked by the contents. The problem was that the ice tray was not getting cold enough to cycle due to the lack of cold airflow.
von Gary Barnes
For RF4287hars model, if the freezing tray fills with water and the ice freezes, but will not dump, the problem is likely a blown thermal fuse. The freezing tray needs to be warmed after the ice freezes, to loosen the ice. If the ice remains in the tray, the dumping wiper keeps trying, and you will hear the motor softly whirring or grunting. There is a heating element under the metal freezing tray. I am a tech and I replaced mine, now it works fine. The repair is not for a novice, but with $10 worth of parts, available on Amazon, I avoided a $700 service call. See my video. https://youtu.be/AmFmTwqOypo
von David Campbell
I have a samsung RF28HMEDBSR and had the same problem. After calling a technician who replaced the ice maker, water filter housing and lines and ice maker control board still nothing. The ice maker had ice in the molds but would not drop them into the ice bucket unless it was manually reset. After all this they then said it was my main control board ( I had changed that 2yrs prior and did not think that was the issue). So I researched and found that the ice auger motor which contained the I/R ice level sensor that could be bad. I replaced this and within 24 hrs had two full bins of ice!
von Mark Mayemura