Hi @djwebber ,
Have you tried a different charger cable?
Try a hard reset:
Press and hold both the power button and the volume button (plus the other 2 as well perhaps) for about 10 seconds and then release. Check if the earphones will then either show that they are charging (with the cable inserted of course) or that they will turn on if the Power button is pressed.
If they still don't work or charge at all, how long have you had the earphones?
Depending on your location there is at least a minimum 1 year (possibly 3 years not sure though) manufacturer's warranty on the earphones.
Check the purchase date on the sales receipt for the earphones and if the warranty period is still valid, consult the manufacturer's warranty statement as to what you have to do to make a claim for a warranty repair or replacement
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