Why won't my phone turn on?

Question

Samsung Galaxy E7

Repair guides and support for the Galaxy E7, an Android smartphone released by Samsung in early 2015. Features a 5.5" Super AMOLED 720 x 1280 display, a quad-core 1.2 GHz Snapdragon 410 CPU, and 2 GB of RAM.

34 Fragen Alle anzeigen

Aubriel Jensen @aubrieljensen

Rep: 11

Veröffentlicht: 6. Feb 2018

Einstellungen

Why won't my phone turn on?

I turned off my phone at 66% because my class had started. After class I wanted to check my phone but it wouldn't turn on. I took out the battery and pressed the power button to "drain the phone" but that didn't work. I then charged for about 10 min. and it still will not turn on. What is the problem?

Update:

I think the phone is on, but the screen won't work. If I get a phone call are a text message my phone will alert me, but I can't turn on the screen.

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

Ja Nein

Bewertung 0

Einen Kommentar hinzufügen

2 Antworten

Gewählte Lösung

oldturkey03 @oldturkey03

Rep: 782,1 Tsd.

1,1 Tsd.

893

2,3 Tsd.

Veröffentlicht: 6. Feb 2018

Einstellungen

Aubriel Jensen possibly a failed display. you want to first charge it longer than 10min. If you have no results after having let it properly charge, I suggest you try a hard reset but do not reset it

Turn off your phone completely. (Press the power button for few seconds and tab on Power Off)

Press and Hold Home + Volume Up + Power keys together at the same time about 10 seconds.

As soon as you get into the Android system recovery mode, go to wipe data/factory reset using the volume down button and select it with the power button.

When asked to confirm “Confirm wipe of all user data?”. Select NO

Select reboot system now.

If your phone did not show anything on when you tried to reset, consider replacing the display.

War diese Antwort hilfreich?

Ja Nein

Bewertung 2

1 Kommentar:

it worked...thanks

11. Nov 2019 von thisisnotveeru

Einen Kommentar hinzufügen