Can't hear or be heard when making calls. Everything else works.

Question

iPhone 6 Plus

Das iPhone 6 Plus mit dem 5,5 Zoll Display ist die größere Version des iPhone 6 und seit dem 19. September 2014 auf dem Markt.

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Craig106 @craig106

Rep: 23

2

Veröffentlicht: 7. Feb 2018

Einstellungen

Can't hear or be heard when making calls. Everything else works.

Can't hear or be heard when making calls.

I tested the mic with voice memo and that works fine. facetime is working fine, I can receive text messages and the network has full bars all the time.

Basically everything else is working fine, the phone is updated to the latest version.

I was thinking it could be the headphone jack so I tried cleaning the lint out of it, but no luck, headphones as far as music etc... but still can't hear or be heard on calls.

Any suggestions?

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Oscar @oscarsp Rep: 8,4 Tsd. 6 8 5 · Answer 1 · 2018-02-07T08:11:20-07:00

Oscar @oscarsp

Rep: 8,4 Tsd.

6

8

5

Veröffentlicht: 7. Feb 2018

Einstellungen

Hello!

Was the phone repaired or disassembled before? Any recent or past water blow? I just stop working?

The microphone that sends the audio in calls is at the bottom, next to the dock. The microphone that records the audio in video or whatsapp is in the upper part (next to the handset).

The handset (of calls) is on the other end, they have nothing to do "physically" with the call microphone, so it could be a failure in motherboard.

If he makes a call and activates hands-free (speaker) can he listen and listen to him?

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Can't hear calls even through hands-free speaker.

No water damage but I believe the screen was recently changed. Inside the phone appears to be intact like it has never been taken apart.

Thanks

7. Feb 2018 von Craig106

I will try to contact a colleague who recently solved something similar and I think on an iPhone 6. It turned out to be a piece of the motherboard, but I do not remember which one.

If I get more information I will try to bring it as soon as possible. I'm afraid something on the plate is damaged

7. Feb 2018 von Oscar

Ok Thanks Oscar.

7. Feb 2018 von Craig106

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iPhone 6 Plus

Can't hear or be heard when making calls. Everything else works.

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