Zum Hauptinhalt wechseln

Im Juni 2017 brachte Apple die Neuausgabe vom 13" MacBook Air heraus. Es erhielt den neueren Broadwell Intel Core i5 Prozessor, die Leistung und Akkulaufzeit stieg dadurch etwas an.

312 Fragen Alle anzeigen

Froze on YouTube screen while shutting down

I was watching YouTube videos before I went to shut my Mac down and I had quit all my apps, when I shut it down the screensaver was there and then all of a sudden a photo of what I was watching on YouTube came up and it showed the loading signal and shut down. I see the screensaver sometimes during shut down but this has never happened before. I'm not sure how else to explain, other than I was shutting it down and an Apple Logo and watermark from the YouTube video I was watching came up. (The Apple Logo was part of the video) It's hard to explain, I got it recently so I'm pretty sure I still have warranty. Should I be worried? Because I sure am! I saved my money for a YEAR just to buy this computer!

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 1
Einen Kommentar hinzufügen

2 Antworten

Gewählte Lösung

I don't think you have a problem. I believe Utube in its loading process halted the shutdown and was running in the background. To be sure do a "force quit" Command, Option, ESC and it will bring up a box of all the programs still running.

War diese Antwort hilfreich?

Bewertung 3

Kommentare:

Thank you so much! It's really reassuring... I keep thinking my Mac has issues but I'm making it out to seem worse than it really is.

von

Einen Kommentar hinzufügen

I suggest holding to power button to force shutdown, if the problem continues try booting in safe mode if that won't work you can try to bring it to a apple store or reinstall macOS high Sierra

War diese Antwort hilfreich?

Bewertung 1
Einen Kommentar hinzufügen

Antwort hinzufügen

Morgan wird auf ewig dankbar sein.
Seitenaufrufe:

Letzten 24 Stunden: 0

Letzten 7 Tage: 0

Letzten 30 Tage: 0

Insgesamt: 317