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My MacBook Pro retina has a kernel panic error and keeps restarting

crash report

https://discussions.apple.com/thread/839...

I post my issue in the Apple community and they said that my issue is the ram! Can anyone give me another answer more clear of this error?

In the link is attached the kernel panic, sorry for not posting this here but now I am writing in my iPhone and I can’t paste the info!

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Yes, according to the kernel panic, your MacBook is having RAM issues - the macOS operating system regularly checks your system’s RAM to make sure it doesn’t have any issues. According to the kernel panic the issue is that it writes “0xdeadbeefdeadbeef” to your RAM, but when it goes to read it, it finds “0xdeadbaefdeadbeef”, which is different, so your Mac knows there’s a memory problem, and kernel panics because there’s an issue.

To confirm that RAM is the problem, I recommend running Apple’s own diagnostic, as well as a third-party program. To run your Mac’s inbuilt diagnostic, follow this guide: https://support.apple.com/kb/ph25696?loc... . To run a third-party memory test, follow this guide: http://osxdaily.com/2011/05/03/memtest-m... ). I suggest you run both tests a couple of times to verify.

Usually, RAM issues means taking one stick out to find out which one is the bad one, then replacing it, but unfortunately because this is a Retina model, the RAM is soldered directly to the logic board, and is hard to replace (it requires specialised equipment), so that option is out.

There is a slim chance that part of your OS could be corrupted , so if the memory test results seem good, I would recommend doing a backup of your Mac and doing a full wipe and reinstallation, and then seeing if it kernel panics again.

Otherwise, try taking it to Apple, and see if you can get a logic board repair or replacement, but it’s likely you’re going to have to fork out a decent amount of money for it. Where do you live? There could be repairmen around that might be able to repair your board or give you a new one for a cheaper price than Apple.

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Lets look a bit deeper here! Doesn’t the error look a bit odd??

… expected 0xdeadbeefdeadbeef but found 0xdeadbaefdeadbeef

deadbeef/deadbaef is a very odd value

While this is a memory error its not bad RAM! What else could alter the RAM’s value??

A VIRUS!!

Your system has been infected! I don’t think you’ll be able to fix this your self as the virus is deep inside your system.

Do you have BootCamp running or run Windows on your system?

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So this virus is on the core of the MacBook Pro? What I need to do? I wipe this computer several times! How I can Identify the malware

von

This virus is running deeper ;-{

It's going to need someone with hardware skills to fix as the EFI is corrupted. Are you using Windows?

von

No I’m not using windows, I think maybe because I use a lot the Pirate Bay maybe cause this! Something strange is that now i don’t have my EFI on after install Mojave beta I don’t have the password prompt.

von

Really messed up then, sorry. Have you visited an Apple Store yet? You might want to do that.

von

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Abdiel Crocamo wird auf ewig dankbar sein.
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