My laptop has completely shut down and all I get is a blue screen.

Question

Compaq Presario CQ57

Support for the CQ57 series of Compaq notebook computers.

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darianconwill1 @darianconwill1

Rep: 13

1

Veröffentlicht: 26. Mai 2019

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My laptop has completely shut down and all I get is a blue screen.

Everytime I turn on my laptop, I get a blue screen asking for Administrator Password or Power On Password. I can't do anything and I don't have the password. I can't even get into safe mode anymore. If I put in wrong password 3 times it says System Disabled. I want to take my .45 to it right now. I'm beyond frustrated. PLEASE HELP!

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Gewählte Lösung

oldturkey03 @oldturkey03

Rep: 781,7 Tsd.

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Veröffentlicht: 26. Mai 2019

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darianconwill1 try this Password = 30694400

Steps to be followed:

Use the unlock code posted above to enter the BIOS
Disable all passwords that are enabled
If asked for current password - type the unlock code
For new password, just press ENTER key
Repeat the same for verify password column.
Then leave the BIOS by saving & exit option to save the changes.

Troubleshooting:

Incase if the Password doesn’t work please try a Hard Reset as follows.

Shut down the notebook
Unplug the AC Adapter and then remove the battery
Hold down the Power button for 30 seconds
Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook
If you now see a password box, Please type the same Password I shared before and press enter
from here. Let us know what you get.

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