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Angekündigt im August 2017. Das Galaxy Note8 ist der Nachfolger des durch Rückruf bekannten Galaxy Note7. Erhältlich war das Note8 im September 2017.

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Cracked screen, the display is flickering, can't use my Note 8

A month ago, overseas, I dropped my phone, a small rock cracked the edge of my Galaxy Note 8. I didn’t turn it off since then as I am afraid I won’t be able to start it again.

The display is flickering and not working properly. I am able to figure out to unlock my phone using my passcode on the screen but can’t do more.

I was able to plug it in my PC, access and save all pictures, audio recordings, but can’t locate my contacts and saved texts. Anyone know if they are there?

#1, I need to retrieve all my contacts that weren’t save on my Sim card and Google

#2, I’d love to recover a few contacts’ texts

#3, is it repairable, either myself or any recommended services I would pay?

I got an online estimate of $260 to replace the screen, which sounds expensive, unless if it solves everything and my phone is working again as before, with all my contacts and texts … any recommendations on how to proceed and my options?

Thanks a lot - Patrick

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

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3 Kommentare

Mayers suggestion is spot on however if u dont want to spend money fixing the phone u could try using something like dex and plug a keyboard mouse and monitor into the phone and see if u can make a backup that way...

P.s changing the screen shouldnt delete anything

von

@c9679 Thks a lot for your reply. I'll try to connect it again to my PC and see if I can locate the file for my contacts. I tried once and couldn't find it

von

I dont think u can really navigate to the contacts db using just file explorer, u would need something like backup software to make a backup of the contacts... eg samsung smart switch

von

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Gewählte Lösung

Here’s how to do it yourself:

Samsung Galaxy Note8 Display austauschen

Here’s where to get the part or kit:

https://www.google.com/search?q=digitize...

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2 Kommentare:

Thks for your help. Though $260 is much more than I can do it myself with the guide you sent me, the recommended steps look delicate and I'm afraid to mess it up and further damage it. What are the chances that the logic board itself is busted and the phone won't work after replacing the display?

Knowing that I can't see accurately the display and might not be able to unlock my phone, do you know of any recovery software I could use to retrieve my contacts and possibly a few contacts old texts? That alone would be fantastic :-)

von

@bitrick58 where do you live?

von

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Patrick Robert wird auf ewig dankbar sein.
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