Zum Hauptinhalt wechseln

Das Modell A1238 / 80, 120 oder 160 GB Festplatte / schwarzes oder silbernes Metallfrontteil

900 Fragen Alle anzeigen

Why is my iPod classic directing me to Apple's support page?

My iPod Classic (8GB) is not working and displays a message directing me to www.apple.com/support/iPod. Does anyone know why this would happen?

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 10
1 Kommentar

My fourth generation iPod started doing that when the hard drive was dying. Other symptoms included freezing and a repeated clicking sound from the hard drive. Have you had other issues like that?

von

Einen Kommentar hinzufügen

3 Antworten

Gewählte Lösung

Most likely it is a bad hard drive-- You can try to restore it on iTunes etc, but probably you will end up having to replace the hard drive.

War diese Antwort hilfreich?

Bewertung 5
Einen Kommentar hinzufügen

Red X and the support website indicate that the unit has a bad hard drive. In order to tell if your hard drive is bad you can go to diagnostic mode. To do that press and hold the center button and the menu button for about 5 the ipod will reboot and then press the back and center button to enter diagnostic mode. Press menu and find SMRT DAT . When you are in the SMRT DAT menu you will see Retracts, Reallocs and Pending. The number of Reallocs and Pending should be Zero. If it is not zero you have a bad hard drive also on the Retracts typically any number is find if it is over 250 i would just make sure that the HDD still sounds good while spinning. Also if is comes up blank it either need a new HDD cable or reconnection. If it says not supported it is most likely a bad HDD.

War diese Antwort hilfreich?

Bewertung 5
Einen Kommentar hinzufügen

i had a 30 gig, and the docking was bad i bought a 20 gig both were 4th gen put the 30 gig in the 20 gig ipod, and well here i am lol do i have to change,, or update the firm ware or what ??

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

Antwort hinzufügen

Benjamin wird auf ewig dankbar sein.
Seitenaufrufe:

Letzte 24 Stunden: 5

Letzte 7 Tage: 25

Letzte 30 Tage: 142

Insgesamt: 851,019