The same portion of my desktop background is black and not loading.

I have a windows 10 Dell inspirion 15 7000, had it for about 2 months now. Few weeks back my desktop background had a black rectangle covering some of the shortcuts on there. Can’t click in that space. Only affects the background, doesn’t appear if I have anything open over that space. As well the area around it is sometimes loading. I see the cursor turn into the circle of loading when I hover over.

It goes away when I restart the computer, but appears again after a bit.

Always the same area too, about an inch down and half an inch to the right from the top left of the screen.

I have no idea what to do, help will be great!


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That is bizarre, sounds as though some application is opening and failing to completely load.

Something you can look at is right click on the screen (not necessarily on the box) go to task manager. go to the start up tab, and see in there if any applications are opening at start that you may not need. and disable them (if they are enabled) in additon windows 10 shows in that menu how much "start up impact" each program has.

Another option (within task manager) is to look at processes and see if you can identify what you have on your pc running currently or trying to run


Command prompt window maybe? May appear listed in Task Manager as "Windows Command Processor" or "cmd.exe". Could also try right clicking on it and if menu appears select Properties. Also try to remember if you installed any new software, updates etc since the black area started appearing.


Hi @dawesomeify ,

Try starting the laptop in safe mode and check if the problem is still there or not


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