Zum Hauptinhalt wechseln

Veröffentlich im Mai 2018. Modellnummer XT1922.

25 Fragen Alle anzeigen

Why has my Moto G7 Play notifications volume dropped to almost zero?

The phone belongs to a friend who is not savvy on a computer or phone, so I am asking for him. This phone has suddenly lost the volume. He can barely hear the ringtones & notification sounds even with it held close to the ear. Call volume, the callers voice is clear but the notification sounds are barely audible. I checked all the settings, went to Lenovo forum and saw several other reports of this. I tried everything short of a factory reset, all to no avail. Is this a common problem? Is there a known fix, short of sending it back to Motorola? I would really like to help him as he is disabled and is not technically adept at all. I understand iFixit is a Motorola repair facility so I though you could help us. Thank you.

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 3
6 Kommentare

What Android version is this phone?

von

It is a Motorola G7 Play with Android Version 9

von

I have Moto g7 play Android 9 and the sound volume settings are constantly changed by the device (that alarm and media volume is ok, ring and notification volume will not stay the way I set it)

von

I have this problem too!

von

this is a page for the mot g6 play. go to the g7 play page.

von

1 weiteren Kommentar anzeigen

Einen Kommentar hinzufügen

2 Antworten

Hilfreichste Antwort

Hi @clp1765,

If you also have a Moto G6 Play try starting and using the phone in safe mode and check if the problem still occurs.

If it doesn’t do this when in safe mode, then a downloaded app is the cause of the problem.

The trick is to find out which one.

You will have to uninstall each downloaded app, one by one and test the phone in normal mode to see if it works OK or not. When it does then the last downloaded app that was uninstalled, was the cause of the problem.

If you have a different model Moto G Play to enter safe mode is usually by the same method as above.

War diese Antwort hilfreich?

Bewertung 1
Einen Kommentar hinzufügen

Y’all ain’t gonna believe this! The speaker grille was completely filled with pocket lint! Cleaned out the lint, works great!!

War diese Antwort hilfreich?

Bewertung 1

1 Kommentar:

There is no lint in or around the speaker grill. I NEVER carry mine in my pocket. Thanks anyway!

von

Einen Kommentar hinzufügen

Antwort hinzufügen

Albert Albertson wird auf ewig dankbar sein.
Seitenaufrufe:

Letzte 24 Stunden: 0

Letzte 7 Tage: 1

Letzte 30 Tage: 1

Insgesamt: 771