Good Evening: My name is Toni Jordan. I would like to know why my Acer Iconia A1- 810 tablets are showing a green icon and not showing the battery to charge. My tablet is’’t charging, and I would like to know it is’’t charging!
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Rep: 1,1 Tsd.
5
3
Hi Toni,
if it looks like it’s charging, it would be battery issue - your battery is out of date and needs a replacement.
But for sure, first, check if your cable is OK and also if the power adapter is working properly, try different type of cable and adapter, then check, if the connector in the tablet is fine and is not damaged, clean it from the dust and try to charge. If it’s still not working, try to recover your tablet to the factory settings. If it’s still same, it’s time to replace your battery.
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Rep: 1
4
1
First, power down your device, unplug the USB cable and wait 10 seconds. Next, plug the USB cable back in and power the device back on. If cable still does not work, ensure you are using the most recent USB driver.
Regards,
Will
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