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Photosmart printer introduced in 2009. This printer uses a 4 color printhead that is designed to be removed by the end user. This printer is compatible with current and previous generation cartridges. Uses HP 564 series ink cartridges.

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Screen will not clear

The following ink cartridges appear to be missing

Refer to status screen on your computer for details?

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Monica Wise-Wright try reseating the print cartridge.

Ensure that the print cartridge contacts are not dirty, so as the printer contacts to the printer cartridge.


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Make sure the cartrige socket is clean and doesn’t have dry ink residue or dust blocking something inside.

Update firmware from HP website, link below.


Hope this helps :)

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Monica Wise-Wright wird auf ewig dankbar sein.

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