Why is the bottom of my screen white?

Question

Samsung Galaxy S10

Die zehnte Auflage von Samsungs Flaggschiff kam im März 2019 mit Android 9.0 (Pie) auf den Markt.

71 Fragen Alle anzeigen

Jacob Worsham @jacobworsham

Rep: 25

1

Veröffentlicht: 3. Jul 2020

Einstellungen

Why is the bottom of my screen white?

The bottom 4th of my screen is white. It covers the entire keyboard, but everything still works like normal. Also, it is very hard to get the phone to wake up. When i press the power button, the bottom fourth of the screen flickers and it doesn’t turn on. As I said before, touches still register and even the fingerprint scanner still works, it’s just that I can’t see the bottom fourth. All I want to know is what I need to replaced to get this issue fixed. This is an international phone.

Thank You for any suggestions or answers.

This is what the phone looks like, as you can see there are a few dead pixels on the right, but I’m not too worried about them.

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

Ja Nein

Bewertung 2

6 Kommentare

Same problem. Lots of threads on this issue. No solutions. No, resetting phone doesn't work. No, safe mode doesn't help. Phone less than a year old. Still owe samsung money for it. Apple much better. I will be requesting a replacement tomorrow.

7. Okt 2020 von Gregory M.

Same problem but mines is bigger like stuck with the YouTube screen white and flickering

5. Dez 2020 von Desmond Brooks

I'm never buying a samsung phone ever again. It broke 2 months after warranty because its faulty crap and now I'm stuck with a 300€ repair if i want to fix it :)) Next one will be an iphone.

22. Sep 2021 von davidcruzart

Do you know what part they had to use to repair it?

18. Nov 2020 von Julie Drake

Same problem I broke my screen but it works fine should I get pannel replaced?

20. Feb 2022 von Syeda Faraz

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1 Antwort

Gewählte Lösung

Allan Barr @barriphone

Rep: 7,1 Tsd.

Barr iPhone Repair

4

2

Veröffentlicht: 3. Jul 2020

Einstellungen

It looks like the screen is damaged and needs replaced.

War diese Antwort hilfreich?

Ja Nein

Bewertung 3

6 Kommentare:

Yes. Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know.

7. Okt 2020 von Gregory M.

So at 10am I checked in at UbreakIfix and 2.5 hours later I have a new screen that was warrantied and a fully functional S10 again. Thank you samsung. FYI the bill was $268 if your out of warranty. I had a month left. Whew.

8. Okt 2020 von Gregory M.

No Idea How You Got Them To Fix It and Especially Under Warranty, All They Did Was Blame Me for Causing The Damage Because of Some Very Minor Surface Scuffs and Absolutely Would Not Fix It Even Though This Is A Common Type Issue With Samsung S10 Phones, If There Is Even 1 Little Scratch or Scuff On This Fragile Phone It's Automatically Your Fault For Causing The Insides of This Fragile Phone To Puke It's Guts All Over Itself and You Either Better Cough Up $ 400 ish For Repairs or Get Bent Cause They Won't Fix It Under Warranty. This Phone Is Not Made to Handle The Real World Environment Even The Slightest , This Phone Is Way To Fragile and Not Worth The High Price.

3. Nov 2022 von Rob

Experienced this problem yesterday , does the screen need to be replaced or it’s a system bug or fault? Unfortunately no warranty available

11. Feb 2023 von Ray Tembo

هل الشاشه محتاجه تتغير ام ممكن تتصلح ارجو المساعده

3. Sep 2023 von Hassan Kh

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Same problem. Lots of threads on this issue. No solutions. No, resetting phone doesn't work. No, safe mode doesn't help. Phone less than a year old. Still owe samsung money for it. Apple much better. I will be requesting a replacement tomorrow. — Gregory M.
Same problem but mines is bigger like stuck with the YouTube screen white and flickering — Desmond Brooks
I'm never buying a samsung phone ever again. It broke 2 months after warranty because its faulty crap and now I'm stuck with a 300€ repair if i want to fix it :)) Next one will be an iphone. — davidcruzart
Same problem I broke my screen but it works fine should I get pannel replaced? — Syeda Faraz
Yes. Just called ibreakufix. Common. Samsung S series problem. Called samsung and they honor warranty at authorized samsung service. Even made appointment for me tomorrow. Guy at phone place said 2 hour repair, $250 normally. Second display issue in 11 months of owning phone. I will say support was pleasant. If it gets fixed and I walk out without a bill I will recant my "I wish I would have stuck with apple" Grumblings. I'll update this thread tomorrow and let everyone know. — Gregory M.
So at 10am I checked in at UbreakIfix and 2.5 hours later I have a new screen that was warrantied and a fully functional S10 again. Thank you samsung. FYI the bill was $268 if your out of warranty. I had a month left. Whew. — Gregory M.
No Idea How You Got Them To Fix It and Especially Under Warranty, All They Did Was Blame Me for Causing The Damage Because of Some Very Minor Surface Scuffs and Absolutely Would Not Fix It Even Though This Is A Common Type Issue With Samsung S10 Phones, If There Is Even 1 Little Scratch or Scuff On This Fragile Phone It's Automatically Your Fault For Causing The Insides of This Fragile Phone To Puke It's Guts All Over Itself and You Either Better Cough Up $ 400 ish For Repairs or Get Bent Cause They Won't Fix It Under Warranty. This Phone Is Not Made to Handle The Real World Environment Even The Slightest , This Phone Is Way To Fragile and Not Worth The High Price. — Rob
Experienced this problem yesterday , does the screen need to be replaced or it’s a system bug or fault? Unfortunately no warranty available — Ray Tembo
هل الشاشه محتاجه تتغير ام ممكن تتصلح ارجو المساعده — Hassan Kh

Samsung Galaxy S10

Why is the bottom of my screen white?

Update (07/03/2020)

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