Supersized flashing folder & keyboard locked out
I have An iMac 2011 That has a super large flashing folder icon. I cannot get it to go into recovery, pram reset or even to see if there is an Efi lock. It will not recognize the keyboard. I can attach a wired mouse with the red IR light and it lights up so I know there is power. It doesn’t look like the mother board was ever removed and it looks clean so I’m not sure why the keyboard is locked out and I have NEVER seen such a large sized flashing folder icon-it’s almost twice the normal size. The screen is an lg screen ….I removed both ram sticks and I can get the long Missing ram beeps. It’s some kind of lock. Oh I also replaced the PRAM battery but that didn’t help.
just to clarify….I refurbish Apple products. This isn’t a simple problem. I am using a wired keyboard (ugh) and I have a flash drive and an external bootable. Not one person noticed the title about supersized flashing folder???
I was hoping for some expert solutions or input. Maybe Mayer or old turkey
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