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Why is my JBL Tune 500 BT's not pairing to my computer?

It glows white but then turns blue. I checked all of the electronics in my house. None of them have Bluetooth on. I tried to reset it but it won’t reset. (IT ISN’T A JBL EVEREST ELITE 750 N, IT IS ACTUALLY A JBL TUNE 500 BT.)

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How did you reset the headphones? Can you enter pairing mode?

von

I cannot enter pairing mode and i've tried all possible methods of reset.

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