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Hi ,my jbl box doesn't work anymore

My jbl charge 4 only works when I charge it and connect it to my mobile phone with a different cable and all of this after I actually wanted to reset it, so how do I get it back to normal?

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How did you do reset the box? There's a guide an youtube to reset ist, maybe this time, i'tll work? https://www.youtube.com/watch?v=VI0e5fST...

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