Zum Hauptinhalt wechseln

Erschienen im Juni 2017 als Nachfolger des Microsoft Surface Pro 4, ist er auch unter dem Namen Microsoft Surface Pro 12,3" bekannt. Die Modellnummer ist FJT-00001.

51 Fragen Alle anzeigen

Replaced Screen. Touch and Pen Problems

I dropped my Surface Pro 5. I ordered and received a new screen through Amazon. For a while, things were good, but then touch and pen functions started to deprecate. I did not drop it again, but I think I may have disturbed something when I replaced the not so protective but cute protective case with a more rugged (and expensive - worth it!) Urban Gear case.

I reopened it. I cleaned out some of the adhesive, mainly from the top where there is some copper (antenna?) This seemed to give me more consistent pen operation. I am thinking about removing and reinstalling the screen now that I know what to do. Maybe I will recover something that I missed on the first pass in the process.

I disabled the two HID touch screen entries in Device Manager, restarted, enabled, restarted. At first, I saw the little gray circles, but the screen cycled off and on a few times. They disappeared.

Do you think uninstalling the drivers will help or harm? I assume this would force Windows (11) to look for drivers again?

I hope it is not a faulty screen, since I am sure my return opportunity is gone.

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 1
1 Kommentar

Yes. I was thinking about reopening and reinstalling. The pen is super consistent since I partially removed the screen and cleaned the excess adhesive.

von

Einen Kommentar hinzufügen

2 Antworten

Gewählte Lösung

I suspect that you have installed it incorrectly, or some wires have not been properly connected, is it possible to open the screen again and check?

War diese Antwort hilfreich?

Bewertung 1
Einen Kommentar hinzufügen

Messing with the driver won’t help, this is entirely hardware.

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

Antwort hinzufügen

Leon deVose wird auf ewig dankbar sein.
Seitenaufrufe:

Letzte 24 Stunden: 0

Letzte 7 Tage: 3

Letzte 30 Tage: 4

Insgesamt: 152