Printer ink drying out

After replacing the black ink I see that it printed fine, but after a week it is no printing. The only solution I found was introducing the ink in hot water during 15 secs. After that, I installed the ink and it is printing fine. The thing is, It only last 5 hours working fine... If I try to print the next day, I need to introduce the ink again in hot water, if not, it doesn't print anything.

Could this be an issue with the rubber gasket seal? or do you know what could be happening?

If any part needs to be changed, I would like to know where to get it.

Thank you

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