New battery will not charge Dell XPS 9550
Installed replacement battery (84wh) yesterday. Laptop works fine on the new battery. But it will not charge and I get message at startup when plugged in that it's not a Dell battery and not compatible to charge. Does anyone have suggestion of settings I can change so it recognizes the battery for charging? I was so excited at the ease of installation and that it initially worked fine.
Based on reading the prior questions I have tried the following:
- Changed BIOS to "ac charging only" No change, same problem
- Removed battery, held power button for 30 seconds, reinstalled battery. No change, same problem
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- Thanks! David
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