My iPhone xs is locked
iPhone xs saya terkunci dengan IMEI 357212092092717 apakah ada yang bisa bantu
English translation:
My iPhone xs is locked with IMEI 357212092092717 can anyone help
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Afnan, There are two ways of removing iCloud:
- Get account owner to remove the device from their account
- Contact Apple support with original proof of purchase (receipt)
Those are the only two ways
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Sorry to say this issue comes up a lot with Apple products. Unfortunately there is currently no way for anyone other than Apple to remove an iCloud lock from any Apple device.
Your best bet is to contact the person whose account the iPad is locked to and ask them to remove the iPad from their iCloud account. If it's your own account and you've lost the login information, you can take the iPad to Apple and they'll remove the iCloud lock but you have to have the original proof of ownership.
If you bought the iPad from someone who sold it as being able to be activated, then you need to return it and get your money back.
Sorry I don't have better news for you, but that's just the way it is with Apple products.
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Geir and Jerry are quite correct. if you don't have (or have access to) the icloud ID and password, or the original purchase receipt, you cannot remove the icloud account.
FYI, your IMEI is also coming back as Reported Lost. so even if you can remove the iCloud account, you would not be able to use it with a cellular service since the ESN/IMEI is blacklisted
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