Samsung Tab A7 won't recognize my google account after factory reset.
Samsung Tab A7 won't recognize my google account after factory reset. Says device was reset and wants me to log into the account the device was originally associated with. I enter the correct account and password, but it just keeps going back to the enter account screen.
Ist dies eine gute Frage?
8 Kommentare
@larrywakefield Were there multiple Google accounts signed in on the device?
von Andrew S
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von iRobot
@andrewsawesome Thanks for the idea. There were kids using it, and there might be other accounts on there! Maybe the information block is wrong and 'originally associated with' actually means 'last associated with'. I will look into it.
von Larry
@lwwfix
Can you access your Google account online using another device?
von jayeff
Yes, but the problem is that the tab A7 will not accept the Google user and password it is requesting. After I enter the password, it just keeps going back to the enter user name page. I have the tablet listed as one of my devices in my Google account. I have done a couple of factory resets and get the same thing. Some explanation that a reset was performed, and it needs the user and password originally associated with the tablet. No chance the user or password were wrong. I'm just perplexed.
von Larry
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