Is there any possible way to replace my keyboard without a warranty
My laptops keyboard has problems that prevent part of it from working fully, is there any way for me to replace it?
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This model has a fused keyboard, so you replace the entire upper case :-(. It's not a cheap repair, unlike some commercial notebooks (HP and Dell do it on their commercial PCs too). It's not far off a bare keyboard on those if needed because it's a commodity part, given how many corporate laptops get dumped and the amount of parts that are floating around due to issues like Intune MDM that some of these companies refuse to release once they scew up the decommissioning process. The part number is 5CB1J41937 (Black) or 5CB1J41937 (Silver).
Lenovo has an HMM for the machine here:
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You most certainly can fix your laptop yourself! All it takes is a couple of tools and the ability to follow instructions and before you know it your laptop will be working like new again!
The keyboard on your laptop is considered part of the upper case assembly, so you'll be replacing the palm rest along with the keyboard. And yes, everything else is mounted to that upper case, so you will basically have to gut the entire computer in order to swap out that keyboard.
iFixit doesn't have a guide for that repair, but fortunately Lenovo makes their Hardware Maintenance Manual available to the general public, so you'll have official factory instructions on how to replace that part. Here's the guide you'll need.
As far as parts, there are several variations available so you'll have to figure out which one is the right one for you. Here's where you can look up the part you need.
Click on the keyboards category to get to the upper cases you'll need to pick from. It appears you can narrow down the selection to just what's appropriate for you by entering the serial number of your laptop.
Once you've found the right one, you can, of course, buy one directly from Lenovo, or you can take the part number and go on an internet search for a replacement. Amazon and eBay are probably going to be your best bets for single sites that may have what you're looking for, but AliExpress is another one if you don't find something on the first two. Other than that, a general search may turn up shops or dealers that also carry the part.
Good luck, and be sure to come back and let us know how it all turns out for you!
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I linked the US backlit part because my take is if you need to gut it, go for the upgraded keyboard; especially if you got the non backlit variant when it was new.
@nick Thanks, I was wondering how you selected that particular part out of quite a few that were listed on the Lenovo site. @shfbenx can verify it'll work with their laptop by entering their serial number, which should leave only the ones that will work still in the list. But yeah, if you can swap out a non-backlit kb for a backlit one, that's the way I'd go too.
@dadibrokeit My problem with these is that if I'm going through the trouble of doing a full teardown and can upgrade to backlit, I'm not putting the same nonbacklit part in a machine that can be readily upgraded. As long as the board has provisions, putting the better keyboard in is easily worth the few extra bucks. I think it'll work because I searched by machine type (14ARH7), but yeah, the S/N could be a little better.
My EliteBooks have all had backlit KBs, and I can't go back to anything less. When corporate America has its 2-3 year fire sale, I won't buy one without it now. I will even more or less eliminate a machine without FHD IPS displays and non-backlit keyboards off my short list; I'm not even close to sorry. That should have been the standard on both sides (consumer and commercial) years ago. It has to be special to get a pass on the lack of backlit KB.
