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Specifications and Setup information about Dell gaming laptop. Released April 2018. Identified by Model Number B560107WIN9.

Why does the bottom of my laptop screen get a splash screen when

My computer screen will appear about 5 minutes after booting up, at the bottom of the screen about 3 cm splash screen, usually black and white or colorful horizontal bars, about 5 minutes after booting up will fade away, what's going on?

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Hi @pingkira

Connect an external monitor to the laptop's HDMI port and check if you get a display showing on it, approximately 1-2 minutes after the laptop has been started. Don't forget to press the F8 key (or Fn+F8) to switch the display from the laptop screen to the external monitor.

Note: I don't know how long it normally takes for your laptop to get to the Windows desktop that's why I suggested the amount of time as it should be there by then.

If the external monitor display is OK it may be a problem with the laptop's LCD panel or the LVDS cable (video cable) between the motherboard and the LCD panel.

If it is determined that the problem is with the LCD panel, here's the G Series 15 3579 Laptop Service Manual En Us that may help.

Go to p.48 to view the procedure to remove/replace the display assembly.

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If the link to the external monitor, then usually the external monitor can display the content normally, and the laptop screen above the abnormal display will generally be completely disappeared in about 5 minutes after the power on, but how to not power on for a long time (more than 24 hours), then such a black and white or color bar will reappear, know that the power on for about 5 minutes after the

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@pingkira

Still could be the LCD panel or the LVDS video cable.

You need to open up the laptop and check if the video cable is securely connected to the motherboard and also not damaged where it passes through the hinge to get from the motherboard to the LCD panel in the lid and if it is all OK, then most probably the LCD panel in the laptop is faulty.

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@jayeff OK I got it, I'll check the LCD panel, thanks sincerely for your help!

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PING KIRA wird auf ewig dankbar sein.
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