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A gaming PC is a personal computer specifically designed and optimized for playing video games.

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Did a windows update and now I have no signal to my monitors

I’m hoping someone can help as I’m really stuck right now. I updated my windows as I always do, chose update and shutdown. I went to use my PC next day and the PC turned on but I had no signal to either of my monitors.

I have checked the GPU which isnt the problem as I tried it in another PC. It’s not the CPU as I have just installed the same one that was originally in it( I bent the pins trying to put it back in when checking if it was the problem :/). I’ve changed power cables and HDMI cables but I’ve still got nothing to the monitors.

Please any advice or help would be appreciated.

Components:

CPU: AMD Ryzen 5 5600G -

6-Core 3.90GHz, 4.4GHz Turbo - 16MB L3 Cache Processor w/ Radeon

Graphics:

NVIDIA GEOFORCE 3060ti RTX

FAN: AMD Ryzen Wraith CPU

Cooler

M2SSD: 1TB (1x1TB) WD

Blue SN550 M.2 NVMe PCle

SSD - 2400MB/s Read &

1950MB/s Write (Single Drive)

MEMORY: 32GB (4x8GB)

DDR4/3200mhz Dual Channel

Memory (Corsair Vengeance

LPX w/Heat Spreader)

MOTHERBOARD: MSI B550M PRO-VDH: M-ATX w/ RGB

POWERSUPPLY: InWin A65 650W 80+ Certified Gaming Power Supply

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Hi @harriett89323

Can you get into the BIOS menus on startup with a working display by pressing the Del key a few times?

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No I can’t access anything on the PC because I get no display

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Hi @harriett89323,

No display when accessing BIOS means a motherboard problem and not a Windows problem e.g. the PC may not be passing POST (Power On Self test)

Disconnect the power from the PSU and then open the PC and disconnect the HDD (or SSD) from the motherboard and then reconnect the power to the PSU and check if the PC starts and that you can get into BIOS with a display.

If still no good, connect a system speaker (example only) to the JFP2 speaker header pins on the motherboard (see p.32 of the user manual for location and pins) and check if any beep error codes are heard when starting the PC.

If there are beeps heard, search online for msi motherboard beep error codes, to find out what they mean

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Hi jayeff,

This is just an aside, to add to the discussion, sourced form the GPU-Z app, to quote more or less:

"VGA BIOS UEFI Support Module

Source - From GPU-Z

Show (a tick in box) whether the video card/Integrated GPU BIOS embeds a UEFI module,

This is needed to enable OS features such as:

• Secure Boot

• Fast Boot

Without it your system BIOS/UEFI must run CSM to boot with this video card/Integrated GPU."

M'brd is probably the cause in this case but just thought to add this,

Mike

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  • Do you not get anything on the screen?
  • You say "turns on". Any more details? Can you get into the UEFI/BIOS? Do the fans power up ? Is there drive activity?
  • Did you fix the bent pin? Hopefully you didn't damage anything on the motherboard.
  • Try clearing the CMOS - page 37 in the boards manual. Make sure power is unplugged and system discharged by holding power button down.

IF you do get something on the screen, and it doesn't boot, this would likely be your the next step. Your GPU driver may have got corrupted. Do a\Start-Up repair or if that doesn't work a Restore to before update.

How?

Accessing Advanced Start‐up when PC isn't loading:

If your device isn't loading or stuck during boot, you can use this method to access the recovery environment:

1.      Turn on your PC.

2.      As soon as the Windows logo appears, press the power button to turn off computer.

3.      Repeat steps 1 or 2 two more times.

 

After the third interruption, Windows will open into the Advanced Start‐up environment

 

While in the Advanced start‐up environment, use the following steps to use Start‐up Repair:

1.      Click the Troubleshoot button.

2.      Click the Advanced options button.

3.      Click the “Start‐up Repair” button.

4.      Select your account.

5.      Type your account password.

6.      Click the Continue button.

 

If the above doesn’t help do the same as above but this time select “System Restore” from the

“Advanced Options?”

 

Or from an installation disk/flash drive

1.     Boot from the the installation media for the installed version of Windows.

2.     On the Install Windows screen, select Next > Repair your computer.

3.     On the Choose an option screen, select Troubleshoot.

On the Advanced options screen, select Startup Repair.

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Everything in the PC that should turn on turns on. All fans are on all RGB lights are and motherboard lights are on. I can’t access anything menu because I get no display on my monitors

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Hi @harriett89323 That is a good sign. Jayeff may be correct but I have had no posting with a defective video card. This system has a Ryzen 5 5600G which has an onboard GPU. Perhaps taking out the NVIDIA GEOFORCE 3060ti RTX and seeing if anything happens ?

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Harriett wird auf ewig dankbar sein.
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