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Veröffentlicht am 21. September 2018. Modelle: A1921, A2101, A2102 und A2104 / Erhältlich als GSM oder CDMA / eSIM oder nano-SIM / 64, 256 oder 512 GB / Silber, Gold oder Space Grau (Ausgesprochen „iPhone 10 S Max“).

No audio on cellular calls (earpiece, speaker, or Bluetooth) but works on WhatsApp - iPhone XS Max

My iPhone XS Max has no audio (input or output) during ordinary cellular calls. This affects both the earpiece and the loudspeaker. Strangely, audio works perfectly fine on WhatsApp calls, Messenger calls, and Voice Memos.

Here is what I have tried/verified:

- **Speakerphone:** Still no audio during cellular calls.

- **Bluetooth:** Connected headphones also have no audio during cellular calls, but work for music/third-party apps.

- **Voice Memos:** Working perfectly (microphones are fine).

- **Modem Firmware:** Visible in Settings > General > About.

- **Panic Logs:** Zero 'panic-full' entries in Analytics Data.

- **Resets:** I have already performed a 'Reset Network Settings'.

- **Physical Symptoms:** The phone has been getting very hot recently, but has not been dropped.

Since the hardware works for third-party apps but fails for cellular audio routing even over Bluetooth, I suspect a logic board or Audio IC issue, possibly related to the "sandwich" board layers. Are there any other software fixes to try before seeking a microsoldering repair?

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1 Antwort

Give this a try delete WhatsApp as it sounds like it's locked in on your speaker feed. After deleting do a hard reset see if that fixes it.

A hot phone is not a good sign! Given the age of the phone it could be a failing battery and as it goes it expands which in turn can affect the logic board!

For now don't charge it and if you can turn it off fully and shove it into a plastic bag squeezing out as much air as you can before putting it into the refrigerator allowing it to cool down. Take it out and let it warm up a bit still in the bag as you don't want condensation to collect. See if that releases some of the tension of a swollen battery.

Lastly, if you have a Mac install this Gem of an App CoconutBattery getting the Plus version allows you to see your iPhones battery info and its condition a bit better than what Apple offers. You will need to connect your phone to your Mac via USB for this to work.

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zrg65w6vtw wird auf ewig dankbar sein.
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