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Aktuelle Version von: oldturkey03 ,

Titel:

Samsung Support Can't fix my phone due to corrosion/water damage

Text:

Hey, now i dropped my Galaxy S4 in water with a case and screen protector attached for about 5 seconds. Almost immediately i took out the battery and put the phone and battery in uncooked rice for about a week. I contacted samsung because after a week, the phone would turn on, however there would be no display on the screen, the buttons on either side of the home button light up as well. If i connect the phone to my pc, it acts just the way it did before the accident. I send the phone to samsung as it was under 1 year warranty and they send the phone back saying Corrosion/Liquid Damage. What should I do now?

Gerät:

Samsung Galaxy S4 I337
Samsung Galaxy S4 I337

Status:

open

Ursprünglicher Beitrag von: meetparikh39 ,

Titel:

Samsung Support Can't fix my phone due to corrosion/water damage

Text:

Hey, now i dropped my Galaxy S4 in water with a case and screen protector attached for about 5 seconds. Almost immediately i took out the battery and put the phone and battery in uncooked rice for about a week. I contacted samsung because after a week, the phone would turn on, however there would be no display on the screen, the buttons on either side of the home button light up as well. If i connect the phone to my pc, it acts just the way it did before the accident. I send the phone to samsung as it was under 1 year warranty and they send the phone back saying Corrosion/Liquid Damage. What should I do now?

Gerät:

Samsung Galaxy S4 I337

Status:

open